COMPREHENSIVE ASSOCIATION MANAGEMENT SERVICES

•  Provide comprehensive day-to-day administrative and executive management services.
• Coordinate organizational operations in accordance with bylaws, policies, and established procedures.
• Manage correspondence, communications, and relationships with members, leadership, and external partners.
• Oversee vendor relationships, contracts, and administrative services.
• Coordinate annual organizational activities, initiatives, and special projects.

While some services are necessary for ALL organizations, other services and needs will be unique to the individual society and their bylaws. Athena recognizes this difference and is happy to explore!

•  Development and implementation of membership recruitment, engagement, and retention strategies.
• Comprehensive administration of membership applications, renewals, dues collection, and payment processing.
• Management and maintenance of membership databases, directories, and member records.
• Coordination of membership committees, application reviews, eligibility verification, and approval processes.
• Development and administration of membership categories, benefits, programs, and initiatives.
• Personalized member services, including inquiries, communications, and ongoing relationship management.
• Membership reporting and analysis, including recruitment trends, retention rates, revenue, and organizational growth.
• Coordination of member recognition programs, awards, and leadership engagement opportunities.
• Development and implementation of membership campaigns, outreach initiatives, and member communications.
• Oversight of membership policies, procedures, and compliance with organizational bylaws.

• Comprehensive planning, development, and execution of annual meetings, conferences, conventions, and educational programs.
• Strategic site selection, hotel contract negotiations, budget development, and financial oversight.
• Scientific and educational program development, including CME accreditation coordination and compliance.
• Comprehensive speaker and faculty management, including invitations, communications, presentations, disclosures, travel coordination, honoraria, and onsite support.
• Exhibitor and sponsorship development, management, and revenue generation.
• Comprehensive oversight of meeting operations, including registration, marketing, vendor partnerships, production, and attendee experience.
• Creative development and execution of receptions, awards programs, social functions, and special events.
• Onsite leadership, event execution, post-meeting financial reconciliation, and performance evaluation.

• Provide Strategic Planning in alignment with mission, vision and values.
• Provide executive-level support and guidance to boards of directors and organizational leadership.
• Coordinate board and committee meetings, communications, and administrative activities.
• Assist with bylaws, governance policies, and organizational procedures.
• Support leadership transitions, elections, and ongoing governance responsibilities.

• Development and implementation of comprehensive communications and marketing strategies to strengthen organizational visibility, branding, and member engagement.
• Editorial planning, content development, design, and production of newsletters, publications, annual reports, and promotional materials.
• Website management, including content development, design coordination, updates, and ongoing maintenance.
• Development and execution of targeted email marketing campaigns, membership communications, and electronic newsletters.
• Event marketing and promotion, including conference branding, registration campaigns, program materials, and exhibitor and sponsor communications.
• Creation and management of digital and print materials, including brochures, advertisements, invitations, and organizational announcements.
• Coordination of public relations initiatives and organizational messaging.
• Oversight of communications calendars, brand consistency, and messaging across multiple platforms.

• Coordination and administrative support of organizational legislative and advocacy initiatives, priorities, and strategic objectives.
• Collaboration with legislative committees, lobbyists, legal counsel, and government affairs professionals to support organizational advocacy efforts.
• Facilitation of communications and relationships between organizational leadership, legislative representatives, and external advocacy partners.
• Political Action Committee (PAC) administration, including contribution tracking, financial oversight, fundraising coordination, and compliance support.
• Coordination of legislative meetings, advocacy events, policy briefings, and member engagement initiatives.
• Monitoring and communication of legislative developments, regulatory issues, and policy matters impacting the organization and its members.
• Support for grassroots advocacy campaigns, legislative communications, and member education initiatives.